Nine PBS, a public service broadcaster based in St. Louis, has filed a lawsuit which alleges a cloud storage vendor is preventing it from accessing huge volumes of its historically important footage.
The station claims its access was abruptly cut off early this year by Open Source Storage in the lawsuit filed in Denver District Court, first reported by industry publication Current.
The lost footage, said to amount to roughly 50 terabytes of data, reportedly included historical items shot over roughly 70 years of the station’s programming. These include the history of East St. Louis, the COVID-19 pandemic and the Great Flood of 1993, which caused widespread damage to the Mississippi and Missouri rivers.
“We are committed to ensuring we can recover and restore full access to this valuable content, which Nine PBS rightfully owns, as it holds significant historical importance for St. Louis,” said Nine PBS VP and CCO Leah Freeman in a statement to Current.
OSS reportedly had an agreement with information technology firm Iron Mountain to provide data storage, but went “defunct.” As a result, the data was left stranded in one of Iron Mountain’s data centers. Iron Mountain has reportedly so far refused to return the materials to the station because its client, OSS, technically owned “the physical services housing the data” within Iron Mountain.
The judge sided with Nine PBS in a preliminary hearing earlier this week. However Iron Mountain has insisted that recovering the data isn’t a simple matter. Iron Mountain told Ars Technica following the decision that OSS still owns “the physical services housing the data,” and it only provides physical infrastructure, network connectivity, power, and the building itself.
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“Our customers rent space for their servers and other hardware. These are the client’s assets. We don’t have access to the data on the hardware/servers because they belong to our customers,” an Iron Mountain spokesperson told Ars.
The company also claimed that attempting to recover the data would violate basic data privacy protocols, for example, exposing the confidential data of other clients. Despite technical hurdles, Nine PBS and Iron Mountain must provide updates to the court by September 14.
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